1. Acceptance of Terms
By accessing, browsing, submitting inquiries, or creating a listing on Hire York (the "Platform", available at hireyork.trade), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all of these terms, you must discontinue your use of the Platform immediately.
2. Nature of the Platform & Directory Service
Hire York operates exclusively as an introductory discovery and advertising platform. Our service connects property owners and consumers in Greater York with independent third-party tradespeople and businesses.
3. Homeowner & Consumer Inquiries (Free Quotes)
Submitting quote requests and job inquiries through the Platform is 100% free for homeowners and property managers. When you submit an inquiry:
- You agree to provide accurate, honest, and up-to-date descriptions of the work required and your contact details.
- You understand that submitting an inquiry does not create an obligation on any tradesperson to quote or perform work, nor does it obligate you to accept any quote received.
- Any quote, estimate, consultation, or pricing given by a tradesperson is strictly an agreement between you and that tradesperson.
4. Tradesperson Listings & Verification Disclaimers
While we implement strict automated validation, public registry checks, and Option A postcode matching to ensure businesses are physically rooted in the relevant district:
- Independent Verification: Homeowners are strongly advised to perform their own due diligence, verify current public liability insurance, Gas Safe register badges, NICEIC/NAPIT certifications, and relevant trade licenses before commissioning work or paying deposits.
- Accuracy of Profiles: Tradespeople are solely responsible for ensuring their profiles, trading names, contact numbers, and advertised services remain accurate and compliant with the Consumer Protection from Unfair Trading Regulations 2008.
5. Customer-Tradesperson Contracts & Financial Transactions
All contracts for trade works, building renovations, repairs, warranties, and payments are strictly between the customer and the selected tradesperson.
Hire York does not hold escrow, collect job payments, or act as a guarantor for any building works. We are not liable for any disputes, delays, damages, defective workmanship, or financial losses arising from agreements between customers and tradespeople.
6. Customer Reviews & Community Guidelines
Users who submit reviews regarding a tradesperson's service agree that:
- The review reflects a genuine first-hand experience with that business or contractor.
- The review does not contain defamatory, abusive, offensive, or racially discriminatory language.
- Reviews must not be used as blackmail or extortion for discounts or financial leverage.
- We reserve the right to remove, flag, or investigate any reviews that violate our community policies or applicable UK defamation laws.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Hire York, its operators, directors, and affiliates shall not be liable for any indirect, incidental, consequential, special, or exemplary damages, loss of profits, loss of data, property damage, or personal injury resulting from your access to or inability to use the Platform, or your engagement of any contractor discovered on the Platform.
8. Governing Law & Jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales (or the laws of Scotland or Northern Ireland where applicable based on site territory). Any dispute arising under these terms shall be subject to the exclusive jurisdiction of the relevant UK courts.
9. Contact Information
For inquiries regarding these Terms of Service, please contact: