iCool Ltd

"I recently had air conditioning units installed in our property by iCool Ltd and I honestly cannot recommend them highly enough. From the very first point of contact through to the final installation, the entire experience was professional, efficient, friendly, and completely stress-free. Alex (Director/owner) took the time to fully understand my needs and requirements to ensure I chose the right air conditioning system for my home. Unlike some other suppliers I contacted (for comparison of systems and pricing), iCool Ltd were never pushy or "salesy". Instead, they were knowledgeable, honest, supportive, and genuinely focused on recommending the best solution for my property, needs and budget. Everything was explained clearly and professionally, which gave me complete confidence throughout the process. The customer service was absolutely second to none. Communication was excellent, appointments were handled promptly, and the installation itself was completed quickly, efficiently, and to an exceptionally high standard. The engineers were polite, respectful, highly skilled, and incredibly tidy — they left every room spotless after fitting the units. The team also took the time to carefully explain how the air conditioning systems worked, ensuring I felt comfortable and confident using everything before they left. That extra level of care and support really stood out. If you are looking for a reliable, trustworthy, and professional air conditioning company in the UK, whether for a domestic property, office, or commercial premises, I would strongly recommend iCool Ltd. Their expertise, professionalism, customer care, and quality workmanship truly set them apart from other air conditioning suppliers and installers. An outstanding company with an outstanding team — thank you again to Alex and everyone at iCool Ltd!"

"Fantastic service from iCool, thank you. iCool are very approachable, friendly and incredibly knowledgable. They installed air conditioning upstairs in our home. Installation was seamless and professional with the fitters being considerate throughout the whole process. iCool continue to service our units and are always on hand to answer any questions. Would recommend without hesitation."

"ICool is a very pleasant and professional company to deal with. They dealt with my queries displaying patience and knowledge. The installation of air conditioning was progressed and completed as discussed and to an excellent standard. Additionally, the engineers treated my home with respect, accommodating our wants and wishes."

"These guys are best in class. Service outstanding. Installation seamless. There team worked efficiently, were extremely tidy and courteous. They looked after every detail and went over end above to do a good job."

"Great company with great service. Alex and the team were very professional and they gave us a quick installation. We had a small problem with matching the trunking for the right colour - but iCool didn't stop until we were 100% satisfied. Price was good and we love our modern aircon that cools us in the summer and heats the house in the winter. Honestly... I could never go back to bulky radiators."